Open AccessImpact of a Novel Goals-of-Care Communication Skills Coaching Intervention for Practicing Oncologists
Author(s) -
Vasantham Annadurai,
Cardinale B. Smith,
Nina A. Bickell,
Stephen Berns,
Amy S. Kelley,
Elizabeth Lindenberger,
Laura J. Morrison,
Jimmy Yuen,
Natalia Egorova,
Rebeca Franco,
Anthony L. Back,
Laura P. Gelfman
Publication year - 2021
Publication title -
journal of palliative medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.986
H-Index - 90
eISSN - 1096-6218
pISSN - 1557-7740
DOI - 10.1089/jpm.2020.0207
Subject(s) - medicine , coaching , communication skills , communication skills training , intervention (counseling) , session (web analytics) , family medicine , physical therapy , medical education , nursing , psychology , world wide web , computer science , psychotherapist
Background: Oncologists routinely have opportunities for goals-of-care (GoC) discussions with patients. GoC discussions increase the likelihood that patients receive care consistent with their values. However, oncologists often feel ill-equipped to discuss end-of-life care. Objective: To assess the impact of a communication training and coaching intervention (INT) for oncologists during GoC discussions. Design: We randomized oncologists to usual care (UC) or a communication skills training INT, which consisted of an interactive training session and four joint visits with communication coaches. Setting/Subjects: Solid tumor oncologists seeing advanced cancer patients at four hospitals in New York and Connecticut. Measurements: Three blinded coders evaluated recorded encounters before and after INT using a validated tool to assess skill attainment. Results: Oncologists ( n = 22) were 32% female and averaged 46 years of age. In baseline visits, INT oncologists ( n = 11) and UC oncologists ( n = 11) had no difference in the number of mean skills employed out of 8 GoC skills (INT 3.5, UC 2.4; p = 0.18). Post-INT, INT oncologists were significantly more likely to elicit patient values (55% vs. 0%; p = 0.01). There was no significant difference in overall mean skills employed (INT 3.4, UC 2.2; p = 0.14). Assessing for understanding, offering "I wish" statements, and providing prognosis were the least utilized skills among all oncologists. Conclusion: Our real-time communication skills coaching INT resulted in a significant increase in oncologists' ability to elicit patient values during GoC discussions, suggesting that skill acquisition can occur in the face of less intensive training. Future studies can highlight gaps leading to the lack of differences in utilization of other skills.