Open AccessReducing variability in process and the risk of product defects: A case study in SME’s
Author(s) -
Armin Darmawan,
Rosmalina Hanafi,
A. Asqarye
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/885/1/012055
Subject(s) - six sigma , bottle , process (computing) , product (mathematics) , process capability , manufacturing engineering , cover (algebra) , quality (philosophy) , business , computer science , process engineering , reliability engineering , operations management , work in process , engineering , mathematics , mechanical engineering , physics , geometry , quantum mechanics , lean manufacturing , operating system
The study aims to determine the quality control level of mineral water packaging. Six Sigma is recognized as an essential tool used in this study in determining the quality level by measuring variability in the process, reducing product defects (packaging), and developing the improvement comprehensively. The implementation of Six Sigma has been implemented in many advanced companies. The implementation was conducted in one small-medium enterprise (SME) that produced the mineral water. However, the implementation of Six Sigma in the small-medium level of industries has relatively new challenges. The result showed that identified four defects: bottle cover defect, bottle defect, label defect, label, and process defect. The process variability was highly fluctuated and identified about 28 data out from control lines. Based on the capability process was measured and gained sigma level in 3.76. Some recommendations were set to reduce the variability of the process.