Open AccessA conceptual framework for Servitisation of the manufacturing companies to deliver Product–Service Systems solutions: A study case of the Indonesian Motorcycle Industry
Author(s) -
Dian Retno Sari Dewi,
Siddhi Pittayachawan,
Elizabeth Tait
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/847/1/012056
Subject(s) - upstream (networking) , downstream (manufacturing) , indonesian , supply chain , service (business) , product service system , product (mathematics) , business , underpinning , sustainability , conceptual framework , process management , industrial organization , engineering , marketing , business model , civil engineering , mathematics , telecommunications , ecology , linguistics , philosophy , geometry , epistemology , biology
This study develops a framework for the servitisation of manufacturing that covers area of upstream and downstream supply chain to provide a bundling of product and service. An integration of upstream and downstream supply chain is essential to support the Product–Service Systems. However, a research of integrating the upstream and downstream supply chain is still nascent. A Dynamic capability is used as underpinning theoretical framework for this research. Six hypotheses are developed to build the conceptual framework particularly to investigate the relationship between the supply chain capabilities and sustainability performance of Product– service systems in the Indonesian motorcycle industry.