Open AccessUsability Evaluation for User Interface Design of Student Support System: Mixed Method Study
Author(s) -
Ahmed Al Sa Di Rasmus,
Rasmus Bugge Skammelsen,
Qiang Ji Yufeng Xiang,
Bhogadi Aakarsh,
Kuppusamy Sathishkumar
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/803/1/012038
Subject(s) - card sorting , usability , situated , usable , computer science , user interface , human–computer interaction , interface (matter) , sorting , user experience design , open research , multimedia , world wide web , engineering , systems engineering , programming language , bubble , maximum bubble pressure method , operating system , artificial intelligence , parallel computing , task (project management)
The efficiency of a website depends on how usable the UI user interface, (UI) is and how well it is structured. The aim of this research was to try and understand the issues with the Arion System. Arion is the student information system used by Auckland University of Technology. We conducted three experimental studies to examine the usability and to improve the user experience of student who use Arion. Three main methods were used namely; survey, open card sorting and situated co-inquiry. The survey was used to inform the study and collect more information about users. The open card sorting used to redesign the navigation menu for the system. Then the Situated co-inquiry used to discover the user’s current unexpected or unforeseen ideas, which may be helpful for future research.