Open AccessEvaluation of paratransit performance as public transport in Medan City
Author(s) -
Ridwan Anas,
Ami Kholis Hasibuan,
Dimas Bayu Endrayana Dharmowijoyo,
Irwan Sembiring,
Rezky Ariessa Dewi
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/801/1/012012
Subject(s) - paratransit , public transport , headway , transport engineering , business , government (linguistics) , service (business) , reliability (semiconductor) , engineering , marketing , linguistics , philosophy , power (physics) , physics , quantum mechanics
Although bus comfort is a crucial indicator of service quality, existing studies tend to focus on passenger load factor and headway. This study examines the performance of paratransit in Medan city by using those criteria. The analysis is conducted using survey passengers onboard expressed as a percent of available seats and number of fleets required to operate a transport route for a given interval. The result showed there is significant gap in paratransit load factor from government regulation, and average headways of paratransit still fulfilling the level of services except for 2 operators which is National and Mars. Government intervention is needed to increase the service’s reliability of public transport.