Open AccessProduction Management Model Based on Lean Manufacturing and Change Management Aimed at Reducing Order Fulfillment Times in Micro and Small Wooden Furniture Companies in Peru
Author(s) -
R. Castro-Chara,
R. Valenzuela-Leandro,
Pedro Chavez-Soriano,
Carlos Raymundo-Ibañez,
Francisco Domı́nguez
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/796/1/012022
Subject(s) - lean manufacturing , order (exchange) , reduction (mathematics) , production (economics) , order fulfillment , business , operations management , build to order , manufacturing engineering , lean laboratory , computer science , engineering , marketing , economics , mathematics , microeconomics , supply chain , geometry , finance , software construction , programming language , software , software system
This research study seeks to identify and prioritize the causes of order fulfillment delays in a small wooden furniture manufacturing company. The authors propose a 5-phase Lean Optimization model to address and reduce this problem. Post-implementation results yielded a 54.87% reduction in material search and transportation times, a 32.86% reduction in travel times between stations, and a 19.81% increase in line efficiency. In addition, order fulfillment percentages increased from 12.5% to 60%.