Open AccessA Research of Instant Survey Based on Typical Scenario
Author(s) -
Yinchao Cheng,
Qingguo Xie,
Yiwei Ma
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/790/1/012003
Subject(s) - instant , computer science , survey research , field (mathematics) , field survey , questionnaire , survey methodology , instant messaging , order (exchange) , world wide web , engineering , business , finance , business administration , social science , statistics , physics , civil engineering , mathematics , quantum mechanics , sociology , pure mathematics
With the advent of 5G era and the continuous improvement of users’ demands for intelligent services, traditional online research methods cannot meet the survey needs of the communication industry at the present stage. In order to collect user feedback more accurately and improve survey efficiency, this paper proposes an instant survey based on typical scenarios. This method can effectively obtain the most authentic feedback information from users by establishing the intelligent user invitation and accurate questionnaire release of the contact points between enterprises and users in typical scenarios. The research results show that the method in this paper is 3.75 times higher than the traditional online research in terms of user participation, and about 6 times higher in terms of the survey result recovery, which significantly enhances the accuracy of the survey and effectively shortens the survey cycle. This paper introduces the idea of instant survey into the field of communication for the first time, and widely applied to the user survey in the communication field.