Open AccessInvestigating the Barriers of Health Information System implementation in Malaysian Public Hospitals
Author(s) -
Norsyaliza Abd Razak,
Norafida Ithnin,
Mohd Zamri Osman
Publication year - 2020
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/769/1/012054
Subject(s) - context (archaeology) , business , telehealth , health care , information and communications technology , information technology , information system , public relations , public sector , table (database) , knowledge management , marketing , telemedicine , engineering , political science , computer science , paleontology , law , biology , electrical engineering , data mining
The advent of information and communication technology (ICT) has shaped the world today. Due to the potential increase in technology, the introduction into the healthcare industry has been progressively investigated. In 1997, Malaysia introduced a health initiative called telehealth. However, progress in IT implementation is progressively slow. Although the global healthcare sector is increasing, the implementation of the Health Information System (HIS) in Malaysia has been slow-informed due to various barriers. These barriers are due to a series of problems related to end users and challenges for IT departments and vendors. This article therefore focuses on the current situation of HIS in selected Malaysian public hospital. In addition, an interview conducted with the end users, IT department and the system providers. The data from the interview was then converted into a summary of the table. In this context, the obstacles that delay the implementation of HIS in Malaysia have been identified primarily in terms of suppliers, financial, organizational and human aspects.