Open AccessAnalyzing Mental Workload of Remote Worker by Using SWAT Methodology (Case Study: Remote Software Engineer)
Author(s) -
A H Zulfany,
Ratna Sari Dewi,
Sri Gunani Partiwi
Publication year - 2019
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/598/1/012008
Subject(s) - workload , computer science , software , measure (data warehouse) , reliability (semiconductor) , work (physics) , reliability engineering , engineering , database , operating system , mechanical engineering , power (physics) , physics , quantum mechanics
Telecommuting or “working from home” is a new option for working systems that exists in the industrial era 4.0. Software Engineer is responsible for creating web-based applications using programming languages. Physical interaction at work is very minimal because the main key to the work of a Software Engineer is cognitive ability. Therefore, intellectual skills need to be considered as a tool for analyzing human performance. This study aims to measure the mental workload of remote workers by using SWAT method. SWAT will describe the multi-dimensional model of workload which consists of three elements, (1) Time Load, (2) Mental Effort Load, and (3) Psychological Stress Load. The objects observed were 54 Software Engineers with various fields. At first the determination of the value of mental workload was carried out, sorting 27 SWAT cards, and processing data using SWAT software. Validity and reliability tests were also conducted. From the measurement of mental workload using SWAT, it was found that 6 of 54 respondents have a maximum workload (value of 100). Development and Operations Engineer has the lowest mental workload value of 15.8.