Open AccessResearch on Service Design of Community Medical Facilities Based on Aging-appropriate and Elderly-centered
Author(s) -
Yangfan Yao,
Xin Zhou,
Tianyang Zhu
Publication year - 2019
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/573/1/012075
Subject(s) - service (business) , service design , community health , service system , community service , service delivery framework , urban community , business , public health , medicine , nursing , public relations , environmental health , marketing , political science
Research on urban community medical service facilities, from the perspective of service design methods, combined with the community medical service system, according to the needs of the community elderly, analyze the needs of community elderly for community medical service facilities, and seek contact points between community elderly and medical facilities. Conceive community health services and build medical service facilities that meet the needs of the elderly in the community. Through the optimal design of the urban community medical facilities service system, the effectiveness of community medical service facilities will be further improved, thereby improving the satisfaction of community elderly people on community public medical service facilities, and providing reference for the research of community medical facilities service system and service mode design.