Open AccessDesign of Enterprise KB Assessment System Oriented to Operating Process
Author(s) -
Ran Li,
Yan Wang,
Chang Hong-lin
Publication year - 2019
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/563/4/042025
Subject(s) - process (computing) , basis (linear algebra) , computer science , process management , qualitative analysis , enterprise management , systems engineering , industrial engineering , engineering , mathematics , operating system , qualitative research , social science , geometry , sociology
Enterprise KM has the characteristics of complexity and long-term. Periodic self-assessment of KB system becomes the basis of self-innovation and continuous progress. In this paper, based on the process of KM, a four-dimensional assessment system of enterprise KB for assessing the operating and management of enterprise KB is constructed by combining qualitative analysis with quantitative statistical calculation. The four dimensions of systematization, knowledge precipitation, link rate, persistence and several sub-indicators are extracted from the four levels covering the platform, basis, means and objectives of enterprise KB and operating. An analysis method for cumulative results of assessment is also derived. Through the investigation and analysis of KB in four enterprises, the value of the assessment system is proved.