Open AccessMeasuring the effectiveness of the quality management system as a tool for improving the organization’s activities
Author(s) -
Алексей Леонидович Ахтулов,
Л. А. Иванова,
E. B. Charushina
Publication year - 2019
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/537/4/042059
Subject(s) - quality (philosophy) , process management , computer science , quality management system , management science , risk analysis (engineering) , quality management , management system , knowledge management , engineering management , operations management , business , engineering , philosophy , epistemology
The article discusses some recommendations that will help organizations develop and implement their own methodologies for assessing the effectiveness of quality management systems, and suggests a method for determining the effectiveness of processes. The main tasks of evaluating the effectiveness of the quality management systems are formulated. Considered the choice of criteria for their significance.