Open AccessAn Integrated Human Resources Model in Manufacturing Companies: A Case of Indonesia
Author(s) -
Anggraeni Permatasari,
C. Amadea,
Grisna Anggadwita,
Dini Turipanam Alamanda
Publication year - 2019
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/505/1/012029
Subject(s) - business , human capital , human resources , service (business) , manufacturing , human resource management , quality (philosophy) , job satisfaction , employee engagement , marketing , data collection , business administration , management , economics , philosophy , statistics , mathematics , epistemology , economic growth
The development of manufacturing companies in Indonesia has a significant impact towards job availability for local people. This research analysis the human capital aspect in manufacturing companies. Data collection using questionnaire two manufacturing companies in Cikarang Industrial Area. There are 300 respondents that participated in this research, employees in manufacturing companies. The results found there are significant influences between internal service quality towards employee performances, mediating by employee satisfaction, employee commitment, and employee well-being.