Open AccessDevelopment of a performance measurement tool for an agricultural enterprise using BSC and QFD models
Author(s) -
Rishi Dwivedi,
Shankar Chakraborty,
Amresh Kumar Sinha,
S Singh,
Richa Richa
Publication year - 2018
Publication title -
iop conference series materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/377/1/012214
Subject(s) - balanced scorecard , quality function deployment , competitor analysis , performance measurement , process management , competitive advantage , scope (computer science) , house of quality , business , order (exchange) , ambiguity , computer science , new product development , marketing , service quality , customer retention , programming language , service (business) , finance
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