Open AccessFormation of minimum social standards in the field of public transport services for the provinces of Syria
Author(s) -
Dalia Othman,
Александр Иванович Рощин
Publication year - 2021
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/1159/1/012054
Subject(s) - public transport , passenger transport , transport engineering , work (physics) , business , service (business) , quality (philosophy) , field (mathematics) , marketing , engineering , mechanical engineering , philosophy , epistemology , mathematics , pure mathematics
The problem of planning public transport in most Syrian cities is an essential problem since until now almost no one has addressed it. The reasons for this are the lack of adequate information about volumes of passenger traffic and the work of urban passenger transport, which affects on the quality of decisions made by the management of transport organizations, which, as a rule, choose either unsuitable systems for organizing urban passenger transport (UPT), or allow private operators to make their own decisions. Depending on the results of practical researches of passenger transportation in the province of Latakia, as well as after studying the social standards of different countries of the world, including the Russian Federation, authors have defined some parameters which that characterize the passenger experience before, during and after each trip. These materials have allowed to formulate recommendations in the field of public transport passenger service in the form of minimum social standards. These standards should become the basis for Improving public transport services for passengers not only in Latakia province, but also in Syria as a whole.