Web-Based Telegram Chatbot Management System: Create Chatbot Without Programming Language Requirements

The growth of communication technology that keeps developing, the way we obtain and provide information are developing. One of the applications that get lots of interest is Telegram. This application makes out communication easier. The development of communication model through Telegram is developing as well, one of the models is the chatbot. Chatbot can be made answers a lot faster. Until recently, chatbots are mostly created with a particular programming language. This makes creating a chatbot only limited to those who understand the programming language. Although many applications offer to create a chatbot without programming by big vendors, but there hasn’t been any academic literature for this topic yet. Therefore, in this research, I will design and implement the Telegram chatbot management system. This application provides to create a chatbot without programming language requirements. The user just needs to set the keyword and choose what action will chatbot give. This application also provides a direct message, broadcast message, and display usage statistics. This application tested by creating actions set, buttons set, command, direct message, broadcast message, and display usage statistics. The user can do all of those without any programming language requirements.