Open AccessApplication of SEM: an analysis of Depok City’s website
Author(s) -
Imam Yudhi Prastya,
Selvi Diana Meilinda,
Rahayu Sulistiowati,
Alfiandri Alfiandri,
Wayu Eko Yudiatmaja
Publication year - 2021
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/1088/1/012028
Subject(s) - structural equation modeling , globe , government (linguistics) , quality (philosophy) , service quality , e government , key (lock) , service (business) , work (physics) , business , perspective (graphical) , public relations , psychology , marketing , political science , computer science , engineering , world wide web , mathematics , statistics , computer security , information and communications technology , mechanical engineering , linguistics , philosophy , epistemology , neuroscience , artificial intelligence
Electronic government is one of the strategies to create a more effective government. Many governments around the globe have applied electronic government, including Indonesia. Although there is various research on the electronic government in Indonesia, only a few studies have focused on analyzing the intention to use government websites, particularly the local government’s website. To address the research gap, this paper intends to statistically examine the intention to use Depok City’s website based on the user’s perspective by applying structural equation modelling. This study was carried out using a survey approach. Data were collected using an online questionnaire on the Depok’s citizens. One hundred twenty-five respondents participated in this study. Data were analyzed using covariance-based structural equation modelling. The key findings of this research confirm all developed hypotheses in which system quality, information quality, and service quality influence website intention to use. The results demonstrated in this work provide theoretical and practical implications further elaborated in the light of this paper.