Open AccessDesign of Ship Repair Yard Ranking Website Based on Customer Reviews
Author(s) -
Mohammad Arif,
Sri Rejeki Wahyu Pribadi,
Arpit Mahendra
Publication year - 2021
Publication title -
iop conference series. materials science and engineering
Language(s) - English
Resource type - Journals
eISSN - 1757-899X
pISSN - 1757-8981
DOI - 10.1088/1757-899x/1052/1/012021
Subject(s) - shipyard , ranking (information retrieval) , yard , analytic hierarchy process , operations research , computer science , engineering , transport engineering , shipbuilding , information retrieval , physics , quantum mechanics , archaeology , history
Many ship owners currently choose ship repair yards based on conventional ways; there is no specific platform that can provide information objectively ranking the ship repair yards that can be accessed in public. On the other hand, technological developments have shifted in community business activities from an offline way to the online method. The initial process of designing the application is by determining and weighing the criteria for assessing ship repair shipyards using the AHP method and then obtained nine criteria with weights for each standard. After getting the requirements and value, then we make a website-based application design. This application will display shipyard ranking according to the ratings and reviews provided by customers. The calculation of each shipyard’s rating and scale will be determined based on the per-criteria value, which is then accumulated based on the weight of each predetermined criterion. After testing the application in a questionnaire on several respondents from shipping companies, this application gets a value of 28.5 out of 30, or 94.9%, which means this application necessary to be applied in the ranking of ship repair yard.