Open AccessImplementation of Online Single Submission Software Application in Yogyakarta City: Identifying Prominent Factors of Organizational Aspects
Author(s) -
Ulung Pribadi,
Muhammad Munwar Iqbal,
Herdin Arie Saputra
Publication year - 2021
Publication title -
iop conference series. earth and environmental science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.179
H-Index - 26
eISSN - 1755-1307
pISSN - 1755-1315
DOI - 10.1088/1755-1315/717/1/012025
Subject(s) - government (linguistics) , knowledge management , software , service (business) , qualitative research , e government , organizational structure , business , content analysis , computer science , public relations , world wide web , marketing , management , political science , sociology , information and communications technology , social science , philosophy , linguistics , economics , programming language
The purpose of this paper is to identify prominent factors of organizational aspects in implementing online single submission ( OSS ) software application in Yogyakarta City. This study used a qualitative approach by applying NVivo 12 plus for analyzing and visualizing data obtained from the content of online media news, stakeholders’ statements, and documents of government regulations regarding investment licensing service. This study identified six factors in implementing e-government, including regulation, technology, benefits, structure, leadership, and resources. This study offered four propositions regarding the six factors. This study also considered directions for next research and suggested practical implications.