Open AccessRole of green information system in developing corporate reputation and co-creation-innovation to attain sustainable performance
Author(s) -
Leonardus W.W. Mihardjo,
Sasmoko,
Firdaus Alamsjah,
Elidjen
Publication year - 2020
Publication title -
iop conference series. earth and environmental science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.179
H-Index - 26
eISSN - 1755-1307
pISSN - 1755-1315
DOI - 10.1088/1755-1315/426/1/012120
Subject(s) - reputation , business , dominance (genetics) , service innovation , sample (material) , order (exchange) , co creation , service (business) , knowledge management , marketing , sustainable development , industrial organization , computer science , social science , biochemistry , chemistry , finance , chromatography , sociology , political science , law , gene
Service dominance was constructed by integrating co-creation and digital service innovation, also known as the ‘co-creation-innovation’ model. It was supported by the strength of existing firms, which is corporate reputation. The concept of co-creation-innovation itself is based on the theory of service dominant (S-D) logic. Past studies have focused on the critical elements of co-creation (CC) and digital service innovation (DSI), as well as corporate reputation (CR) in shaping a sustainable performance (SP). However, the study of co-creation-innovation and CR and its relationship to green environment has not been intensively explored. This study has aim to oversee the role of Green Information System (GIS; Green IS) in the development of corporate reputation and co-creation-innovation in order to attain sustainable performance. The study was conducted using a sample size of 195 respondents representing Indonesian telecommunication firms. Smart PLS was used as the statistical tool for analyses. Findings demonstrate that green IS directly and indirectly has a significant relationship on corporate reputation, CC and DSI. However, CR has a direct impact on CC but no direct impact on DSI. The limitations and implications of the current study and recommendations for future study is also discussed in this paper.