Operational planning of cargo transportation by motor vehicles used on hourly payment conditions

In the modern practice of transporting goods in cities, the use of motor vehicles on an hourly basis has become widespread, although it is known that their use is much less efficient. The purpose of this paper is to increase the efficiency of cargo transportation in cities by motor vehicles on an hourly payment basis by developing methods for operational planning of cargo transportation in cities by motor vehicles used on an hourly payment basis and practical recommendations for its use. The developed methodology considers the existing practice of cargo transportation. By default, it is assumed that a client who rents a car on an hourly basis has the competence to organize cargo transportation in cities. In an order application, the client indicates a car, body type and order time. Thus, it seems that the decision of the client when ordering always contributes to the positive satisfaction of his needs. However, the results of the study suggest that the use of cars on an hourly payment basis for the transportation of building or commercial goods at different distances in urban environments gives different results. Applying the results of this study allows assessing customer satisfaction and prevent undesirable outcomes prior to experience.