Open AccessThe use of social media and open data in promoting civic co-management: case of Jakarta
Author(s) -
Pritta A Widyanarko
Publication year - 2018
Publication title -
iop conference series. earth and environmental science
Language(s) - English
Resource type - Journals
eISSN - 1755-1307
pISSN - 1755-1315
DOI - 10.1088/1755-1315/158/1/012049
Subject(s) - social media , government (linguistics) , business , open government , resilience (materials science) , public relations , situational ethics , population , internet privacy , open data , emergency management , knowledge management , political science , computer science , world wide web , sociology , philosophy , linguistics , physics , demography , law , thermodynamics
. With the high number of population and high use of social media, residents willingly share information in the digital world. While cities are sometimes seen as data-scarce, this digital platform produces informal and scattered, but also valuable data. One way to prepare for co-management during disaster situations is to extend these informal networks to include a channel between residents and government agencies. The platform PetaBencana.id crowd-sources these actual and on-ground observations from residents on social media and instant messaging, integrates the informal and formal disaster-related-data, gives the residents access to the same tool used by the government, and provides an interface that answers to residents and government’s needs; thus making the information more useful in co-managing the city during disaster situation. More information-based decisions can be made by both the residents and government through improved situational knowledge, resulting in better disaster response and resilience of the city.