Software system architecture for corporate user support | Zendy

V S Sukhopluyeva | Zendy; D. Yu. Kuznetsov | Zendy

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Software system architecture for corporate user support

Author(s) -

V S Sukhopluyeva,

D. Yu. Kuznetsov

Publication year - 2017

Publication title -

journal of physics conference series

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.21

H-Index - 85

eISSN - 1742-6596

pISSN - 1742-6588

DOI - 10.1088/1742-6596/803/1/012160

Subject(s) - unified modeling language , computer science , component (thermodynamics) , software engineering , use case diagram , architecture , software architecture , software architecture description , software , reference architecture , user story , modeling language , class diagram , software development , programming language , art , physics , visual arts , thermodynamics

In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML)

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