Open AccessE-Service Quality Evaluation on E-Government Website: Case Study BPJS Kesehatan Indonesia
Author(s) -
Anuar Rasyid,
Ika Alfina
Publication year - 2017
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/801/1/012036
Subject(s) - reliability (semiconductor) , government (linguistics) , personalization , service quality , quality (philosophy) , indonesian government , service (business) , usability , indonesian , computer science , quality of service , business , world wide web , knowledge management , database , marketing , telecommunications , power (physics) , physics , quantum mechanics , linguistics , philosophy , epistemology , human–computer interaction