Open AccessThe Performance Evaluation of Passenger Terminal: A Case Study of Type B Terminal in Sigli, Aceh Province
Author(s) -
Z Tahrizi,
Sugiarto Sugiarto,
Yusria Darma
Publication year - 2021
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1933/1/012094
Subject(s) - terminal (telecommunication) , toilet , parking space , transport engineering , operations management , computer science , engineering , telecommunications , waste management
This research was conducted to determine the performance of the facilities and operations of the terminal using a direct survey method in the field. The primary data was collected by recording the number plate, entrance and departure time, number of passengers, vehicles entering and leaving, number of passengers getting on and off as well as the parking and vehicle number for visitors to the terminal. The survey was conducted for a duration of 9 hours daily starting from 8.00 am to 5.00 pm for a week. The results showed some facilities are not available at the terminal such as the administration room, supervisor room, platform, user fees, information room, first aid room, service room, restroom, warehouse, and spare parking space. Moreover, some facilities were observed not to be up to the required standard such as the office space, vehicle circulation, waiting room, and the toilet. Concerning the transportation characteristics, it was discovered that the highest number of passengers embarking and disembarking at the terminal per day was 8 and 4 while the highest number of those entering and leaving was recorded to be 361 and 367 respectively. Furthermore, the highest number of transportations was found to be 94 vehicles while the highest average headway time of arrival and departure was 8.81 minutes and 10.34 minutes and the values for load factor for arrival and departure of transportation was 38.33% and 39.47% respectively. The highest average waiting time was observed to be 7.62 minutes and the parking number and space requirements were found to be 72 for two-wheeled, 6 for three-wheeled, and 15 for four-wheeled vehicles with the highest average duration recorded to be 55.23, 56, and 58.58 minutes, respectively.