Open AccessConstruction and Key Technologies of “One-off Dialing Service” Transport Service Supervision System
Author(s) -
Tiejun Hu,
Haiyang Wang,
Jinping Shang
Publication year - 2021
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1852/4/042068
Subject(s) - service (business) , key (lock) , process (computing) , process management , telecommunications , service delivery framework , service design , computer science , engineering management , business , engineering , marketing , computer security , operating system
The construction of 12328 telephone is a process of gathering wisdom from multiple sources, focusing on top-level design, and advancing as a whole nationwide. In the process of project construction, combined with the public’s demand for travel services and the improvement of the transport industry’s governance capabilities, the “12328” telephone system was researched from top-level design, technology research and development, system construction, and data application. Moreover, technological breakthroughs have been carried out based on key and difficult areas. Based on the above research, the telephone service resources of all areas of the transport industry have been integrated, and the national transport service supervision telephone ‘12328’ one-off dialing service has been realized, and an efficient, smooth and convenient channel for public sentiment and information service has been formed. The 12328 transport service supervision system with unified standards, reasonable structure, complete functions and efficient operation has been established nationwide. And by reserving interfaces with related industries, promote the interconnection and intercommunication of comprehensive transport service supervision information and the collaborative processing of business.