Open AccessAnalysis of Enterprise Resource Planning (ERP) system implementation for manufacturing in Indonesia
Author(s) -
Marti Wdya Sari,
Banu Santoso
Publication year - 2021
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1823/1/012116
Subject(s) - enterprise resource planning , quality (philosophy) , resource (disambiguation) , process management , manufacturing resource planning , business , information system , knowledge management , computer science , engineering , computer network , philosophy , epistemology , electrical engineering
The purpose of this study is to analyze the success of ERP systems in Indonesia for companies that have implemented ERP systems. There are various kinds of companies with different business fields, such as manufacturing, mining, oil and gas, information technology and construction companies. The method used to achieve this research goal is through the study of literature, by selecting ERP references that support, starting from the theory, framework and information resources. The population involved is the end-user ERP, which consists of various types of industries that have implemented an ERP system. The results of this study indicate the measurement of system quality, service quality, information quality, benefits obtained, user satisfaction and ERP system benefits.