Open AccessThe impact of system quality on satisfaction to use learning management system: E-campus perspective
Author(s) -
Roszalina bt. Abdul Rahim,
Fahmi Zaidi Abdul Razak
Publication year - 2021
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1793/1/012021
Subject(s) - perspective (graphical) , investment (military) , quality (philosophy) , order (exchange) , user satisfaction , e learning , variance (accounting) , set (abstract data type) , learning management , psychology , marketing , knowledge management , medical education , computer science , business , mathematics education , educational technology , political science , medicine , finance , artificial intelligence , philosophy , epistemology , accounting , human–computer interaction , politics , law , programming language
The use of online learning applications is becoming increasingly popular in higher education institutions. However, it requires a considerable amount of investment and, if consumers do not make use of it, the investment would not benefit and would be considered a failure. In order to prevent such failure, this research will identify the factors that contribute to the user satisfaction on e-campus. Data were collected from 500 undergraduate and postgraduate students from private university in Kuantan Malaysia using a validated set of questionnaire. A series of regression statistics has been performed to answer the research question. The findings indicate that the system quality (β= 0.63, p < 0.01) was positively related to user satisfaction of using e-campus, which explains a total variance of 40%.