Open AccessPerformance Analysis Using the Supply Chain Operations Reference (SCOR) and AHP Method
Author(s) -
Akhmad Sutoni,
Ali Subhan,
Widy Setyawan,
Fitri Oktavia Bhagyana,
- Mujiarto
Publication year - 2021
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1764/1/012155
Subject(s) - analytic hierarchy process , supply chain , revenue , computer science , work (physics) , process management , production (economics) , supply chain management , operations research , process (computing) , operations management , customer satisfaction , manufacturing engineering , business , engineering , marketing , accounting , mechanical engineering , economics , macroeconomics , operating system
This research was conducted to see the performance of P.T. X. Planning assessment is carried out on the performance of the supply chain for the production, warehouse, and shipping of goods. The method used is the Supply Chain Operations Reference (SCOR) andAnalythical Hierarchy Process (AHP). With this method, in addition to looking at performance performance, can also see the location of the metrics that must be improved again and which must be maintained. So the company’s work system will be better. The calculation results will be used as a reference to be able to increase customer satisfaction and will increase company revenue. The results obtained are the highest and lowest values of each Plan, Source, Deliver, and Return metrics. P.T. X performance is Good, with a total calculation result of 80.48.