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The role of system quality and content quality in explaining e-learning continuance intention: An Evidence from Malaysian e-learning users
Author(s) -
Fahmi Zaidi Abdul Razak,
Azlina Abu Bakar,
Wan Rafizah Wan Abdullah
Publication year - 2020
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1529/5/052095
Subject(s) - continuance , quality (philosophy) , psychology , information quality , knowledge management , social psychology , computer science , information system , engineering , philosophy , epistemology , electrical engineering
System quality and content quality has long been adopted to study e-learning acceptance. However, it’s role in explaining confirmation stage (continuance intention) is still in vague. The current study combines systems quality and content quality in a theoretical framework to examine it’s impact on users continuance intention. The research model and hypotheses was tested using 427 Malaysian e-learning users via SPSS. Results indicate that both predictors were significantly related to e-learning continuance intention. The findings from this study provide useful insights for further research

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