Open AccessAnalysis of the formation and evaluation of performance indicators and efficiency of the organization’s management system processes
Author(s) -
Алексей Леонидович Ахтулов,
Л. А. Иванова,
E. B. Charushina
Publication year - 2020
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1515/5/052032
Subject(s) - process management , selection (genetic algorithm) , quality (philosophy) , computer science , risk analysis (engineering) , management science , quality management system , quality management , management system , operations management , business , engineering , artificial intelligence , philosophy , epistemology
The article discusses some recommendations that will help organizations develop and implement their own methods for assessing quality management systems; a methodology for determining the effectiveness of processes is proposed. The main tasks for assessing the effectiveness of the quality management system are formulated and the selection of criteria for their significance is considered.