Open AccessQuality assessment of the internet portal academic unit of the higher educational establishment with the help of the fuzzle set
Author(s) -
R. U. Stativko
Publication year - 2019
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1333/8/082010
Subject(s) - the internet , receipt , computer science , quality (philosophy) , unit (ring theory) , set (abstract data type) , service (business) , component (thermodynamics) , scale (ratio) , educational institution , institution , higher education , task (project management) , knowledge management , marketing , business , world wide web , mathematics , sociology , mathematics education , economics , pedagogy , philosophy , social science , physics , management , epistemology , quantum mechanics , thermodynamics , programming language , economic growth
The article focuses on the importance of education. Education is presented as an educational service regardless of the type and method of receipt. The components of the educational service are indicated as a combination of the educational component, the managerial component and the financial and economic component of the educational institution. A scheme describing the complexity of decision making by the consumer of educational services is presented. It concerns the need to expand positions in the Internet space of the higher educational institution. The components are listed and a diagram is presented containing a list of the necessary components that make up the Internet portal of a higher education institution. The approaches to the evaluation are given, the choice of the apparatus of fuzzy sets is justified, which allows one to evaluate indicators of a different nature in one numerical scale. A system of indicators has been proposed, the value of which is most significant for the consumer of educational services, but cannot be independently assessed due to the complexity of the task. The approaches to assessing the quality indicators of the educational unit of the Internet portal of the educational organization, as a tool to enhance competitiveness in the market of educational services, are considered. The choice of the type of the membership function was determined and an approach was proposed for obtaining estimated values of indicators affecting the quality of the educational unit of the Internet portal of a different nature in a single numerical scale.