Open AccessThe Implementation Of Customer Relationship Management (CRM) With Service Oriented Architecture (SOA) to Improve Customers’ Loyalty
Author(s) -
Ali Ibrahim,
Annisa Turrahma,
Endang Lestari Ruskan
Publication year - 2019
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1196/1/012026
Subject(s) - business , service oriented architecture , customer relationship management , service (business) , spare part , astra , architecture , service orientation , product (mathematics) , computer science , web service , world wide web , process management , marketing , mathematics , art , physics , geometry , quantum mechanics , visual arts