Open AccessService Desk Implementation with Information Technology Infrastructure Library Framework (Study Case Financial Company)
Author(s) -
Dwi Handoko,
Abba Suganda Girsang
Publication year - 2018
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1090/1/012059
Subject(s) - service desk , information technology infrastructure library , desk , service (business) , financial management for it services , gateway (web page) , business , process management , point (geometry) , service level objective , work (physics) , computer science , service delivery framework , service design , knowledge management , information technology , engineering management , world wide web , engineering , marketing , operating system , cloud computing , mechanical engineering , security information and event management , geometry , mathematics , cloud computing security