Cases of Mobbing Activities as Commonly Seen in the Healthcare Sector in the World and in Turkey
Author(s) -
Gökhan Ofluoğlu,
Sinem Somunoğlu
Publication year - 2012
Publication title -
hospital topics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.202
H-Index - 21
eISSN - 1939-9278
pISSN - 0018-5868
DOI - 10.1080/00185868.2012.737754
Subject(s) - mobbing , harassment , public relations , health care , psychology , mental health , social psychology , business , political science , sociology , criminology , psychiatry , law
Service process on a site in the health sector does not only bring people and services into contact, but also all other people who share the fate of particular working medium. Although these people should cooperate and care about each other, contributing new merits to humanity with their synergy, meeting of people with the other people from time to time intertwine into a bitter, pain giving relation, like the way it happens with meeting of people with services. Owing to its controversy to humanitarian nature, religious and social values, the pain that human beings cause to one another is occasionally disguised behind a veil, thus turning into a life tragedy for individuals in the background. Mobbing which is commonly a confrontable problem in every workplace means psychological violence, enclosure, harassment, molestation or endurance. This study aims to draw attention to the precautions required to be taken against mobbing activities by analyzing situations of health employees who undergo mobbing actions in Turkey and in the World. To achieve this, the existing studies concerning mobbing in the healthcare sector have been examined. In conclusion; it is determined that mobbing activities towards healthcare workers have limited their communication possibilities, damaged social relations and social image, prevented vocational improvement and destroyed mental health of employees. With respect to mobbing behavior towards health employees, we should adopt a democratic, contributing, and guiding administration style, we should apply organizational justice, excessive work inspections must be reduced, work ethics and social responsibility awareness must be developed, we should clearly determine the duties and responsibilities, physical conditions must be improved and necessary legal arrangements concerning the subject must be made to be able to prevent mobbing.
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