Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU
Author(s) -
Gisela Di Meglio,
Metka Stare,
Andrés Maroto,
Luis Rubalcaba
Publication year - 2015
Publication title -
environment and planning c government and policy
Language(s) - English
Resource type - Journals
eISSN - 1472-3425
pISSN - 0263-774X
DOI - 10.1068/c12264r
Subject(s) - proxy (statistics) , typology , public economics , welfare , public sector , eu countries , core (optical fiber) , performance indicator , business , economics , term (time) , european union , international economics , geography , computer science , economy , marketing , market economy , telecommunications , archaeology , machine learning , physics , quantum mechanics
Performance of the public sector is at the core of long-term wealth creation and welfare improvement. Yet, its measurement remains inadequate and flawed with data deficiency. The paper proposes an extended framework for the assessment of public services performance that accounts for long-term impacts on welfare and empirically evaluates it across 25 European countries on the basis of a wide set of proxy indicators. We relate the performance scores to input costs indices and propose a coherent typology of countries that correspond to the patterns of economic effectiveness of public services. The empirical analysis reveals that due to differences in input costs across the enlarged EU the economic effectiveness of public services varies to a much larger extent than the performance, with some relatively large-size governments (Sweden, Denmark, Austria) being the most effective ones
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