Effects of cultural ethnicity, firm size, and firm age on senior executives’ trust in their overseas business partners: Evidence from China
Author(s) -
Crystal X. Jiang,
Roy Y. J. Chua,
Masaaki Kotabe,
Janet Y. Murray
Publication year - 2011
Publication title -
journal of international business studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.819
H-Index - 195
eISSN - 1478-6990
pISSN - 0047-2506
DOI - 10.1057/jibs.2011.35
Subject(s) - affect (linguistics) , ethnic group , guanxi , china , international business , cultural diversity , cognition , social psychology , public relations , psychology , business ethics , business , marketing , demographic economics , sociology , political science , economics , management , law , communication , neuroscience , anthropology
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust their overseas partners differently, depending on the partners’ cultural ethnicity. In a field survey of 108 Chinese senior executives, we found that these executives have higher affect-based trust in overseas partners of the same cultural ethnicity as themselves; cognition-based trust is associated with affect-based trust differently when overseas partners are of the same or different cultural ethnicity. We also examine the role of relative firm size and age in shaping intra- and intercultural trust. Relative firm size has a stronger negative effect on executives’ cognition-based trust if their partners are of a different cultural ethnicity. Although firm age does not have a negative effect on executives’ affect-based trust as hypothesized, we found firm age to be positively associated with affect-based trust for partners of the same cultural ethnicity. We discuss theoretical and practical implications of this pattern of inter- and intra-cultural trust on international business and networking (guanxi) dynamics in China
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