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Surfing for health: user evaluation of a health information website. Part one: background and literature review
Author(s) -
Williams Peter,
Nicholas David,
Huntington Paul,
McLean Fiona
Publication year - 2002
Publication title -
health information and libraries journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.779
H-Index - 38
eISSN - 1471-1842
pISSN - 1471-1834
DOI - 10.1046/j.1471-1842.2002.00374_2.x
Subject(s) - the internet , health information , usability , appeal , quality (philosophy) , government (linguistics) , set (abstract data type) , information quality , public relations , internet privacy , world wide web , public health , business , hrhis , information system , health policy , computer science , health care , political science , medicine , nursing , philosophy , linguistics , epistemology , human–computer interaction , law , programming language
The Government in Britain is set on using the Internet to expand the provision of health information to the general public. Concerns over the quality of the health information have preoccupied commentators and organizations rather than the way users interact with health information systems. This report examines the issues surrounding the provision of electronic health information, and describes an evaluation undertaken of a commercial health website-that of Surgerydoor (http://www.surgerydoor.co.uk/), and comprises two parts. Part one outlines the literature on electronic health information evaluation. It discusses quality issues, but also redresses the imbalance by exploring other evaluative perspectives. Part two describes an evaluation of a health information Internet site in terms of its usability and appeal, undertaken as part of a Department of Health funded study on the impact of such systems.