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A comparison of alternative theoretical explanations of consumer food safety assessments
Author(s) -
Sapp Stephen G.
Publication year - 2003
Publication title -
international journal of consumer studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.775
H-Index - 71
eISSN - 1470-6431
pISSN - 1470-6423
DOI - 10.1046/j.1470-6431.2003.00263.x
Subject(s) - risk perception , perception , marketing , variance (accounting) , process (computing) , social psychology , public relations , irrational number , value (mathematics) , psychology , social cognitive theory , business , public economics , economics , political science , geometry , mathematics , accounting , neuroscience , machine learning , computer science , operating system
The technical approach assumes that risk assessments made by technical experts are relatively objective and value‐free evaluations of the probability of negative consequences arising from use of a technology. Risk communication strategies associated with the technical approach focus upon educating an uninformed public about ‘actual’ risk. When consumer perceptions do not agree with technical assessments, consumers are deemed to be uniformed, irrational and sometimes dangerous to public health programmes. The social process approach assumes that technical assessments and applications of technology are influenced by political, social and economic interests. Consumer perceptions arise from social interaction with family and friends and depend strongly upon trust in societal institutions. Risk communication strategy emphasizes the importance of two‐way communication that encourages well reasoned public discourse and trust in societal institutions. Findings from examining the cognitive, emotional, and social determinants of perceptions of food irradiation for 164 adults residing in the Mid‐western USA indicate that the technical and social process approaches are complementary, but most of the variance in acceptance and perceived risk was explained by variables associated with the social process approach.