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Why is quality assurance so difficult? A review of issues in quality assurance over the last decade
Author(s) -
Brown R. W.
Publication year - 2002
Publication title -
internal medicine journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.596
H-Index - 70
eISSN - 1445-5994
pISSN - 1444-0903
DOI - 10.1046/j.1445-5994.2002.00240.x
Subject(s) - quality assurance , medicine , realm , quality (philosophy) , clinical practice , process (computing) , quality management , medical physics , risk analysis (engineering) , operations management , family medicine , pathology , engineering , computer science , management system , philosophy , external quality assessment , epistemology , political science , law , operating system
The quality assurance movement has been unable to produce major improvements in the realm of clinical practice because of an inability to make satisfactory measurements of process and/or outcome, together with the intrinsic difficulties associated with producing change. Progress in both these areas is likely to be slow. Improvements in the quality of care occurring as a result of the introduction of information technology into clinical practice may be seen more quickly. (Intern Med J 2002; 32: 331−337)