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Working in a community recreation program: A study of consumer‐staff perspectives
Author(s) -
Yuen Maria S. K.,
Fossey Ellie M.
Publication year - 2003
Publication title -
australian occupational therapy journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.595
H-Index - 44
eISSN - 1440-1630
pISSN - 0045-0766
DOI - 10.1046/j.1440-1630.2003.00306.x
Subject(s) - recreation , empowerment , mental health , teamwork , remuneration , service provider , public relations , psychology , work (physics) , qualitative research , occupational therapy , mental illness , nursing , service (business) , business , marketing , medicine , sociology , psychotherapist , psychiatry , finance , political science , mechanical engineering , social science , engineering , law
Consumers working as service providers make unique contributions to the quality, accessibility, and responsiveness of mental health services. Relatively little research has explored these roles. This study used a naturalistic inquiry methodology to explore consumer‐staff views of working in a program that assists people living with mental illness to access recreation. Three consumer‐staff were interviewed about the rewards and challenges of their work. Qualitative analysis of participants’ views identified eight themes: (i) wanting purposeful activity; (ii) the importance of work; (iii) rewards of helping others; (iv) re‐establishing social networks; (v) gaining a sense of belonging; (vi) experiencing teamwork; (vii) challenges of working; and (viii) maintaining well‐being. These findings suggest consumer‐provider initiatives may create occupational opportunities and facilitate empowerment of consumers in provider roles. A team approach, clear roles, appropriate remuneration and support are central to achieving these benefits. Occupational therapists should advocate for, and support such initiatives that empower consumers in overcoming barriers to meaningful occupation.