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An exploration of the services provided by the clinical nurse specialist within one NHS trust
Author(s) -
" Martin
Publication year - 1999
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1046/j.1365-2834.1999.00117.x
Subject(s) - clarity , nursing , multitude , focus group , medicine , service (business) , grounded theory , service delivery framework , qualitative research , business , political science , sociology , social science , biochemistry , chemistry , marketing , law
Aim This study examines the services provided by clinical nurse specialists within one acute and community NHS Trust. Background The title ‘clinical nurse specialist’ (CNS) is used widely within health care services and describes a multitude of roles and service provision. Lack of role clarity impacts upon human resources, service delivery and the post holder. Methods Patients, carers and health care professionals were invited to participate in focus groups. Groups sought information about the services provided by the CNS. The research adopted a grounded theory approach in order to generate a locally recognizable description of the services. Findings From the data analysis eight technical services carried out by the CNSs emerged. Analysis also identified three areas where the CNS provided added value. The findings are discussed in relation to relevant literature. Conclusions Recommendations are made concerning effective and efficient use of this important staff resource.