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Staff activities and behaviour are the source of many feelings: relatives’ interactions and relationships with staff in nursing homes
Author(s) -
Hertzberg Annika,
Ekman SirkkaLiisa,
Axelsson Karin
Publication year - 2001
Publication title -
journal of clinical nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.94
H-Index - 102
eISSN - 1365-2702
pISSN - 0962-1067
DOI - 10.1046/j.1365-2702.2001.00509.x
Subject(s) - feeling , nursing , nursing staff , psychology , nursing homes , medicine , social psychology
• Family members do not give up their involvement in the life of their older relatives when they move to an institution. • Relatives feel that it is they who take the initiative to establish a working relationship with the staff at the nursing home. • Relatives want more spontaneous information from staff, particularly about residents’ daily lives, and there is a need for relatives to have opportunities to talk with staff under relaxed conditions. • Staff behaviour and activities towards residents and relatives are a source of many feelings for relatives. • Relatives’ understandings of the challenges faced by staff are not communicated to staff, nor are positive or negative experiences explicitly passed on to staff.