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Patient satisfaction with emergency nurse practitioners in A & E [Note 1. INFORMATION POINT: Chi‐squared Test ...]
Author(s) -
Byrne Geraldine,
Richardson Marion,
Brunsdon Julie,
Patel Asmita
Publication year - 2000
Publication title -
journal of clinical nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.94
H-Index - 102
eISSN - 1365-2702
pISSN - 0962-1067
DOI - 10.1046/j.1365-2702.2000.00351.x
Subject(s) - scrutiny , accident and emergency , minor (academic) , nursing , medicine , nurse practitioners , health care , emergency nursing , diversity (politics) , medical emergency , emergency department , political science , law , economics , economic growth , sociology , anthropology
• In recent years the complex process of managing services for patients requiring emergency care has been increasingly under scrutiny and considerable diversity has arisen in the organization of emergency care in both hospital and community settings. • One innovation which has been particularly widespread is the development of Emergency Nurse Practitioners (ENPs): experienced Accident and Emergency nurses who assume entire responsibility for patients with minor injuries, in emergency settings. • The present paper reports on a study which compared patients’ satisfaction with care given by Emergency Nurse Practitioners with that provided by doctors and nurses working together in a traditional A & E. • Patients were significantly more likely to have received health education and first aid advice from an ENP than from a doctor. They were also significantly more likely to have been given written instructions to take home and told whom to contact if they needed more help and advice following discharge. Those seen by an ENP also reported that they were subsequently significantly less worried about their health, than did patients seen in a traditional A & E.