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Patient satisfaction in a nurse‐led rheumatology clinic
Author(s) -
Hill Jackie
Publication year - 1997
Publication title -
journal of advanced nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.948
H-Index - 155
eISSN - 1365-2648
pISSN - 0309-2402
DOI - 10.1046/j.1365-2648.1997.1997025347.x
Subject(s) - medicine , nursing , patient satisfaction , rheumatology , family medicine
Patient satisfaction with a nurse‐led rheumatology clinic was tested using the Leeds Satisfaction Questionnaire (LSQ), which was specially developed and shown to be both reliable (Cronbach's alpha, 0.96) and stable (test‐re‐test r = 0·83). A total of 70 patients with rheumatoid arthrists, aged 22–75 years were randomly allocated to either a nurse's or a rheumatologist's clinic and seen on six occasions over a year. They completed the LSQ on entry and there were no significant differences between them. By week 48 the medical cohort showed significantly increased satisfaction with access and continuity ( P < 0.05) but no change in overall satisfaction. The patients in the nurse‐led clinic recorded significant increases in overall satisfaction and in all subscales ( P < 0.0001). Between‐group comparison at week 48 showed the nurse's patients to be significantly more satisfied than those of the rheumatologist.