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A conceptual framework for understanding business processes and business process modelling
Author(s) -
Melão Nuno,
Pidd Michael
Publication year - 2000
Publication title -
information systems journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.635
H-Index - 89
eISSN - 1365-2575
pISSN - 1350-1917
DOI - 10.1046/j.1365-2575.2000.00075.x
Subject(s) - artifact centric business process model , business process modeling , business process , business process discovery , business process management , business rule , process (computing) , process management , process modeling , business process model and notation , multidisciplinary approach , business analysis , divergence (linguistics) , computer science , knowledge management , management science , business model , business , engineering , work in process , sociology , marketing , operating system , social science , linguistics , philosophy
It is increasingly common to describe organizations as sets of business processes that can be analysed and improved by approaches such as business process modelling. Successful business process modelling relies on an adequate view of the nature of business processes, but there is a surprising divergence of opinion about the nature of these processes. This paper proposes a conceptual framework to organize different views of business processes under four headings. It also aims at providing an integrated discussion of the different streams of thought, their strengths and limitations, within business process modelling. It argues that the multifaceted nature of business processes calls for pluralistic and multidisciplinary modelling approaches.