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Communicative action‐based business process and information systems modelling with DEMO
Author(s) -
Van Reijswoud Victor E.,
Mulder Hans B. F.,
Dietz Jan L. G.
Publication year - 1999
Publication title -
information systems journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.635
H-Index - 89
eISSN - 1365-2575
pISSN - 1350-1917
DOI - 10.1046/j.1365-2575.1999.00055.x
Subject(s) - computer science , action (physics) , communicative action , business process , process (computing) , business process modeling , artifact centric business process model , field (mathematics) , process modeling , information system , management science , work (physics) , process management , knowledge management , data science , work in process , engineering , sociology , mechanical engineering , social science , operations management , physics , mathematics , electrical engineering , quantum mechanics , pure mathematics , operating system
. Abstract. The field of communicative action‐based modelling of business processes and information systems has attracted more and more attention in recent years. Inspired by the seminal work of Winograd and Flores, researchers have proposed several modelling approaches. In this article we discuss communicative action‐based modelling approaches in general and the DEMO (dynamic essential modelling of organizations) approach in particular. Besides establishing the theoretical foundations of this modelling approach, we also apply DEMO to a case study, and we discuss how the resulting models can be used for information systems design and business process optimization.