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Who would want to be a nurse? Violence in the workplace – a factor in recruitment and retention
Author(s) -
Jackson D.,
Clare J.,
Mannix J.
Publication year - 2002
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1046/j.0966-0429.2001.00262.x
Subject(s) - workplace violence , harassment , intimidation , hostility , aggression , burnout , workplace bullying , mobbing , incivility , nursing , workforce , occupational safety and health , medicine , psychology , human factors and ergonomics , poison control , clinical psychology , social psychology , medical emergency , political science , pathology , law
In a climate of a declining nursing workforce where violence and hostility is a part of the day‐to‐day lives of most nurses, it is timely to name violence as a major factor in the recruitment and retention of registered nurses in the health system. Workplace violence takes many forms such as aggression, harassment, bullying, intimidation and assault. Violent acts are perpetrated against nurses from various quarters including patients, relatives, other nurses and other professional groups. Research suggests that nurse managers are implicated in workplace violence and bullying. Furthermore, there may be a direct link between episodes of violence and aggression towards nurses and sick leave, burnout and poor recruitment and retention rates. This paper explores what is known about workplace violence as it affects nurses, and calls for managerial support and policy to act to improve work environments for all nurses.