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A study of user experiences mediated by nomadic web content in a museum
Author(s) -
Hsi S.
Publication year - 2003
Publication title -
journal of computer assisted learning
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.583
H-Index - 93
eISSN - 1365-2729
pISSN - 0266-4909
DOI - 10.1046/j.0266-4909.2003.jca_023.x
Subject(s) - world wide web , mobile device , computer science , multimedia , human–computer interaction , web content , the internet
How should nomadic web content be designed to improve and transform user experiences in a hands‐on museum? In this study, 15 users were studied while using an electronic guidebook designed to augment user experiences via wireless technologies at the Exploratorium, an interactive science museum. Several recurring themes emerged from the analysis, such as users' sense of isolation and users' attempts to make a seamless transition between real‐place and virtual contexts. This paper shares a preliminary framework for organising user interactions with handheld devices, user experiences based on interviews and insights regarding the role of nomadic web content.