Open AccessDevelopment and feasibility of a Configurable Assessment Messaging Platform for Interventions (CAMPI).
Author(s) -
Michael Bass,
Kristen D. Rosen,
Mary A. Gerend,
Lauren S. Wakschlag,
Krystal Madkins,
Shariell Crosby,
Nabil Alshurafa,
Zachary D. King,
Roozbeh Ghaffari,
Julia Smith
Publication year - 2021
Publication title -
families systems and health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.491
H-Index - 47
eISSN - 1939-0602
pISSN - 1091-7527
DOI - 10.1037/fsh0000592
Subject(s) - psychological intervention , short message service , service provider , intervention (counseling) , data collection , health informatics , computer science , service delivery framework , mhealth , informatics , medicine , public health , service (business) , business , nursing , engineering , telecommunications , marketing , statistics , mathematics , electrical engineering
Short message service (SMS) is a widely accepted telecommunications approach used to support health informatics, including behavioral interventions, data collection, and patient-provider communication. However, SMS delivery platforms are not standardized and platforms are typically commercial "off-the-shelf" or developed "in-house." As a consequence of platform variability, implementing SMS-based interventions may be challenging for both providers and patients. Off-the-shelf SMS delivery platforms may require minimal development or technical resources from providers, but users are often limited in their functionality. Conversely, platforms that are developed in-house are often specified for individual projects, requiring specialized development and technical expertise. Patients are on the receiving end of programming and technical specification challenges; message delays or lagged data affect quality of SMS communications. To date, little work has been done to develop a generalizable SMS platform that can be scaled across health initiatives.